Reopening Updates

Your Health is Our #1 Priority

We are thrilled to be re-opening. You are our community, our family. Your health and wellness is very important to us and we know that we have many members that can’t wait to get back to their old routines in our “new normal”. We have gone above and beyond the guidelines to put new safety measures in place.

Click below to see the details of our new plan.

Keep in mind this is just a start. We have a few more upgrades in the works, and as we learn more, we’ll be constantly fine-tuning and updating this page with the latest—so you can always check back here.

New Safety Protocols

We are taking a multi-pronged approach to sanitize the surfaces we touch and maintain safe physical distancing at all times.

Updated 5/14/21. Protocols are subject to changes from local and state health guidelines.

CV19-Virus

DEEP CLEANING

Our heightened deep-cleaning process starts with a top-grade disinfectant & more frequent cleaning. Our team will use a disinfectant proven to kill viruses like COVID-19 in all common areas.

High-touch surfaces (including doorknobs, handles, rails, light switches, sanitizing stations, lockers, bathrooms, sinks, toilets, benches, locker keys, front desk items, computers, phones, Kid’s Club toys, and instructor equipment) will be disinfected twice per day.

Throughout the day, our team will use hospital-grade foggers that cling to surfaces and are proven to kill viruses like COVID-19 with special attention to weights, doors, cardio equipment, seats, handles, and all high-touch surfaces. This tool allows us to disinfect hard-to-reach crevices and ensure complete coverage throughout the club.

CV19-Spray-Bottle-2

SPRAY & WIPE DOWN

Members will receive their own spray bottle upon entry and are asked to wipe down every piece of equipment and surface touched during their workout. We will sanitize the bottle after each use. Additional sanitizing stations will also be added throughout the clubs.

CV19-Mask-2

MASKS

In accordance with the CDC guidelines, vaccinated members and O2 Fitness Team members are not required to wear masks inside the club.

Kids Club will follow the same protocol as the local public school system. O2 Fitness team members and children over the age of five (5) will still be wearing masks when in the Kids Club.

Need a mask? The O2 Rewards Store has several options, including this Sports Training Carbon Mask that is designed to be well-ventilated, breathable and quick drying.

CV19-Temperature

SICK POLICY

Every O2 team member and instructor will have their temperature checked before their shift. When necessary, we’ll follow our elevated temperature protocol.

We will take the temperature of parents and children prior to checking into Kids Club. No parents will be allowed inside of Kid’s Club.

If you feel sick, have a fever, or someone in your household is sick please do not come to the club. In the event that there is a reported case of COVID-19 in your club and you were potentially in contact with the individual, you’ll be notified immediately. From there, we’ll take the proper safety precautions to disinfect the club from top to bottom.

CV19-Hands-Free

HANDS FREE CHECK-IN

Scan your key tag at the front desk when you arrive. Plan to arrive at least 5 minutes before outdoor studio classes begin so we can walk you to the outdoor space. For indoor classes we will have a Membership Experience team member accepting reservations (one only) up to 30 minutes prior to the class beginning.

CV19-Towel

ACCESS TO AMENITIES

Saunas, steam room, lockers and showers will be available for members to use; however, towels will be temporarily unavailable. Please bring your own towel.

Water fountains should be used for refilling water bottles only. Please do not drink directly from the fountain.

We highly suggest bringing only the necessities and leaving other personal items locked in your car.

Club Hours & Updates

We’re working daily with state and local health departments to determine re-opening dates, policies and procedures. Please check back here for updates!

Updated 3/1/21

LOCATIONS


Monday, May 18
South Carolina
Friday, August 28
North Carolina

Friendly Center
Hanover Center
Mayfaire Town Center
Porters Neck
Racine Drive

Friday, September 4
North Carolina

Brier Creek
Brennan Station
The Factory
Holly Springs
North Ridge
Park Place
Seaboard Station

Tuesday, September 8
North Carolina

Carrboro
Elliott Road
North Chatham

Monday, September 14
North Carolina

University Hill

CLUB HOURS

5 am – 10 pm

Monday – Thursday

5 am – 9 pm

Friday

7 am – 7 pm

Saturday – Sunday

Temporary closures for fogging will no longer happen.

GET NOTIFIED

Important Club Updates

Click here to update your contact information to ensure you receive the latest information about club hours, policies, and other important updates by email or text.

Additional Member Offerings

Click on the tabs below for more information about these additional offerings available now!

On Demand Workouts-800x800

GO2 Fitness brings your favorite classes and trainers with you anywhere!

Now when you're at home or on-the-go, you don't have to leave your fitness routine behind. You have access to a growing library of on-demand fitness videos that you can do from home, led by our Studio Fitness and Personal Training team members!

 

Live Streaming Schedule-800x800

Catch your favorite studio fitness classes and instructors for scheduled live stream classes from anywhere.

Catch live streaming classes, personal training clinics, Q&A's with experts, and more by following O2 Fitness Clubs on Facebook!

 

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Looking for personalized feedback or 1-on-1 instruction? Our Personal Training team is available for in club and online sessions.

Reaching your goals starts with a solid foundation. Whether you’re just getting started or you’re a seasoned fitness warrior, you’ll kickstart your unique journey with expert guidance from your O2 Fitness Personal Trainer.Take out new survey so our team can help gauge your goals and interests to shape a personalized training plan.

 

Postponed Services

These amenities and services will be temporarily unavailable until further notice:

Towel Service

Member Responsibility

We ask that all members verbally enter into a social agreement with us to comply with these guidelines upon entering the club.

Keeping each other safe

We’ve put a lot of changes in place—with details beyond what you see here. The way our new safety process will be most effective is if we all make sure to do our part in it. Be Kind. Be Thoughtful. Be Friendly.

Aside from respecting the safety guidelines put in place by our governments, we ask that anyone who enters the club takes care of each other and respects the O2 team and fellow members’ space.

Hand Washing

Hands will be washed with soap and water before and after your workout. Parents should use hand sanitizer on the way into and on the way out of Kid’s Club.

Personal Health

If you have a cough, fever, or symptoms of COVID-19, please do not come to the club until you’re symptom-free and fever-free for three days. If you have tested positive for COVID-19, or have knowingly come into close contact with someone who has, we ask that you do not come to the club for 14 days or until you’ve tested negative for COVID-19. If you feel unwell or have any concerns about coming into the club, please stay home and stay safe.

Member Updates

To ensure that you receive the latest updates about club re-openings, policy changes and other important club notifications, please provide your preferred contact information.

FREQUENTLY ASKED QUESTIONS

What are the hours of operation?

Club hours for all clubs are Monday – Thursday 5 am to 10 pm, Friday 5 am to 9 pm, and Saturday – Sunday 7 am to 7 pm.

Temporary closures for fogging will no longer happen.

 

What amenities are not available yet?

During the initial phase of your clubs rolling re-opening, we will not be offering towel service, showers, steam rooms, saunas, Kids Club, or indoor Studio classes. Kids Club and outdoor classes will begin a week after your club’s rolling reopen.

As of 8/28/2020, no clubs are currently offering towel service, steam rooms, or saunas. 

As of 3/1/2021, clubs with saunas and steam rooms will be allowing use.

 
What are the Kids Club hours?

Kids Club is back! Club hours vary across clubs, Check out the Kids Club page for your club’s hours.

 
Do I need to wear a face mask while working out?

In accordance with the CDC guidelines, vaccinated members and O2 Fitness Team members are not required to wear masks inside the club. Kids Club will follow the same protocol as the local public school system. O2 Fitness team members and children over the age of five (5) will still be wearing masks when in the Kids Club.

Need a mask? The O2 Rewards Store has several options, including this Sports Training Carbon Mask that is designed to be well-ventilated, breathable and quick drying.

 
What else are you doing to keep the clubs clean?

O2 is taking a multi-pronged approach to sanitize the clubs, including:

  • Daily rotation of fogging/sanitization of the clubs by zones, as well as a full fogging each night.
  • Spray bottles provided to every member upon entry to the club with a verbal agreement to wipe down every piece of equipment and surface touched while working out.
  • Heavy promotion of hand washing.
  • Policy for sick team members and members to stay home.
  • Propping open doors as much as possible to prevent touching of door handles.
 
When will my membership credit be available to use?

You can apply your credit to personal training or virtual training in June, cooler items, trade the credit in for a one month membership for a friend, or apply it towards your membership dues starting in July 2020 through the end of 2020. Visit the front desk and speak with a member experience team member to apply your credit.

 
Can I gift my credit to a friend for a free month of membership?

Yes, visit the member experience team at the front desk and you can gift your credit for a friend to have access to the club for the month of your choice.

 
When will my $25 voucher be available to spend?

If your account was eligible for the gift voucher, 500 Rewards points were added to your account. You can redeem the points for a $25 voucher to be used in the O2 Shop online or for a $25 Personal Training voucher. You may also opt to use these Rewards points for any other items in the Rewards Store or keep them added to your existing points total to work towards larger items like a free full year of membership.

Have more questions?